Effective Date: 12th September 2020
At CoinStacc, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform and services. By accessing or using CoinStacc, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
When you register for an account, use our services, or contact us, we may collect the following types of personal information:
Identification Information: Name, address, date of birth, email address
Usage Information: Information about how you use our platform, including your IP address, browser type, operating system, and other technical data.
Non-Personal Information
We may also collect non-personal information that does not identify you individually. This includes aggregated data about how users interact with our platform, which helps us improve our services.
How We Use Your Information
We use the information we collect for the following purposes:
Account Management: To create and manage your account, verify your identity, and process transactions.
Service Delivery:
To provide, maintain, and improve our services, including customer support and personalized recommendations.
Compliance and Security:
To comply with legal obligations, enforce our terms and conditions, and protect the security and integrity of our platform.
Communication:
To send you important updates, promotional materials, and other information related to our services. You can opt out of receiving promotional communications at any time.
Analytics:
To analyze usage patterns and trends to improve our platform and services.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers:
Third-party service providers who assist us in operating our platform, processing transactions, and providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal and Regulatory Authorities:
Government agencies, regulators, and law enforcement officials as required by law or to protect our rights and the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change and outline your options regarding your information.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and regular security audits. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
You have the following rights regarding your personal information:
Access:
You can request access to the personal information we hold about you.
Correction:
You can request that we correct any inaccurate or incomplete information.
Deletion:
You can request that we delete your personal information, subject to certain legal and regulatory requirements.
Restriction:
You can request that we restrict the processing of your personal information in certain circumstances.
Portability
You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us at support@coinstacc.com We will respond to your request within a reasonable timeframe.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of our platform after the changes become effective constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CoinStacc Support Team
Email: support@coinstacc.com